Due to the existence of collective leave for Eid al-Fitr 1443 Hijri, following the direction of Bank Indonesia (BI), we announce that Bank MAS continues to serve customers during the collective leave period.
Starting from April 29 to May 8, 2022, with the following adjustments:
- Thursday, April 28, 2022, service activities usually operate. Especially tax payments through tellers, Internet Banking, and Mobile Banking on April 28, 2022, after 13.00 WIB will be recorded as a State Revenue transaction on May 9, 2022.
- During the Eid al-Fitr holiday from April 29 to May 8, 2022, all operational activities (cash services, SKNBI, BI-RTGS, BI-SSSS, and BI-ETP activities) Bank MAS does not operate. As long as Cash services are removed and the office is closed, the Customer can still transact via ATM, Internet Banking, and Mobile Banking.
- Call Center 021-30002500, ready 24 hours a to serve any questions or complaints related to ATM, Internet Banking, and Mobile Banking.
Meanwhile, regarding branch office, operational services, deposits, and credit, the following information is provided
You need to know the following:
Branch Office Operations
During the Eid al-Fitr holiday from April 29 to May 8, 2022, all Bank MAS offices Lid. The office will resume operation on Monday, May 9, 2022, according to the hours of applicable operations.
Deposit
- For deposits that mature on April 29 to May 8, 2022, it will automatically be extended by the system to May 9, 2022.
- If a customer (whose deposit is due April 29 to May 8, 2022) wants to make a deposit break on May 9, 2022, then interest will be paid running without penalty.
Credit Facility
- For credit facilities that mature on April 29-30, 2022, the debtor must provide funds on April 28, 2022. No fine would be charged if funds were available on April 28, 2022. If new funds are available after April 28, 2022, the debtor will be fined at the time of debit on May 9, 2022.
- For credit facilities that mature on 1-8 May 2022, the system waives the penalty automatically at the time of payment on May 9, 2022. However, if a new settlement is made on May 10, 2022, a 1-day fine will be imposed.
- All credit facilities and promissory notes maturing between April 29 to May 8, 2022, can be manually extended by one month and carried out on April 28, 2022.
This is the information on services during our joint leave. The whole family of Bank MAS wishes you a happy Eid Al-Fitr 1433 H.
May we always be blessed with blessings on this holy day